Settlement of disputes
Disputes and disagreements that may arise regarding the interpretation and application of the Natural Gas Supply Agreement or in connection with it, or other disputes that may arise in the interaction between the Supplier and the Consumer will be resolved through negotiations and consultations.
In case of disputes or disagreements that may arise concerning the interpretation and application of the Natural Gas Supply Agreement or in connection with it, as well as other disputes that may arise in the interaction between the Supplier and the Consumer, the Consumer should contact the Head of the Natural Gas Supply Department with a written Addressing to Sadovnikov Maria Josipovna - the head of the department of natural gas supplies. firstname.lastname@example.org.
In case of resolution of a certain issue or dispute after the reference to the Head of the Natural Gas Supply Department, the Consumer should contact the Director of LLC "Euronov Energy of Ukraine", Naumenko V.V.
If it is impossible to reach agreement of the Parties in the process of negotiations and consultations, the Parties have the right to apply for resolution of the dispute to the Regulator of the norms of the NCREC or its territorial subdivision and / or submit the dispute to the economic courts of Ukraine.
Settlement of disputes by the Regulator or its territorial subdivision shall be carried out in accordance with the procedure approved by the Regulator. An appeal to the Regulator or its territorial subdivision does not deprive the Party of the right to resolve the dispute in court.